Customer support is available 24 hrs/day, you can also have an agent assist you by logging in to your account.

Once the host confirms the reservation, the total amount will be charged. However, it is not delivered to the host until 1 day after your arrival, so that you can check that everything is as you expected.

We have various forms of payment depending on which country you visit us from. The main ones are credit cards and bank debit cards, as well there are other payment options available that you can consult with us.

The total price of a Check In reservation depends on the rate per night according to season:

Service fee.

IVA – (Impuesto valor agregado) this is a Mexican sales tax.

Complete your profile.

Find your place and be amazed.

Book your accommodation.

Before finalizing your purchase, a request is sent. In case this is approved we would be confirming the reservation and charging the total amount.